Understanding Gen Z in the Workplace

by Kitty Hannam

As Generation Z (those born between 1997 and 2010) enters the workforce in increasing numbers, they bring new perspectives and challenges that are reshaping workplace dynamics. From struggles with work-life balance and isolation due to remote working to navigating intergenerational differences in workplace etiquette, Gen Z faces unique hurdles in the workplace. 

Understanding these challenges, and the expectations that Gen Z has for mental health support and workplace flexibility, is crucial for creating a supportive and productive work environment that allows the pursuit of meaningful work.

The Challenge of Work-Life Balance

Generation Z has entered a working environment where the lines between work and personal life have become increasingly blurred. The shift to remote working, accelerated by the COVID-19 pandemic, has made it challenging for many employees to establish clear boundaries. With the workplace now as accessible as their own homes, Gen Z employees often find themselves working beyond typical hours whilst taking fewer breaks, leading to burnout and feelings of resentment. This constant accessibility can also create unrealistic expectations from employers, further exacerbating stress and dissatisfaction.

Intergenerational Gaps and Workplace Etiquette

A perenial issue for younger generations, one now facing Generation Z in the workplace, is the intergenerational gap in values and etiquette. Often, younger employees have different work styles and expectations compared to their established colleagues. These differences can lead to misunderstandings, unfair assumptions, and even hostile work environments. For example, while Gen Z might value flexibility and work-life integration, organisations may continue to prioritise traditional office-based work and established routines and time schedules. Bridging these gaps requires open communication and a willingness to adapt on both sides.

Isolation in Remote Work Environments

While remote work offers flexibility, it also poses challenges in terms of social interaction and relationship building. For many Gen Z employees, work is a primary source of social engagement and the lack of face-to-face interactions can lead to feelings of isolation and social anxiety. Building a sense of belonging and connection with colleagues becomes more difficult when interactions are confined to screens. Employers need to find creative ways to foster team cohesion and ensure that remote workers do not feel disconnected, whilst still allowing the flexibility inherent in hybrid-working.

Mental Health and Support in the Workplace

Mental health is a significant concern for Generation Z, especially as they navigate new professional environments. Many in this generation seek support for their mental health needs but often feel that their employers do not provide sufficient resources or compassion. This lack of support can be rooted in generational differences in how mental health is perceived and addressed, especially as widespread workplace mental health support is a relatively new phenomenon.  Creating a workplace culture that prioritises mental wellbeing and provides appropriate resources is essential for fostering a supportive environment that benefits all employees.

Pursuit of Meaningful Careers

Generation Z places a high value on finding jobs that combine meaning and opportunities for growth. They are keen on understanding how their current roles align with their future career aspirations. However, the uncertainty of navigating career paths, especially in these times of economic turbulence, can lead to pressure and frustration. Gen Z individuals want to ensure that their work has purpose and contributes to their personal and professional development. Employers should endeavour to offer clear paths for advancement whilst support their employees’ aspirations. This will help the organisation to retain talent and foster job satisfaction amongst Gen Z.

Generation Z brings fresh perspectives and expectations to the workplace, and understanding their unique challenges is vital for creating a harmonious and productive environment. By addressing issues related to work-life balance, intergenerational differences, remote work isolation, mental health support, and career growth, employers can better support their Gen Z employees. This, in turn, can lead to a more engaged, innovative, and satisfied workforce.

For more insights into the evolving workplace and strategies to support diverse teams, contact us at [email protected] or complete the form below.

Employee Counselling Update: The Rising Impact of Personal Relationship Difficulties on Workplace Mental Health and Performance

In recent months, there has been a very sharp increase in the number of employees seeking workplace counselling support for personal relationship problems, including infidelities, abusive behaviours, separations and divorce. This represents a shift away from burnout as the primary reason for employees seeking workplace counselling, and highlights yet another legacy of the pandemic – the detrimental impact on intimate relationships.

Experiencing difficulties and endings in our personal relationships often has a deeply emotional and distressing impact on all parts of our lives. Our intimate partners and our shared experiences with them are something we often rely on for permanence, stability and certainty.  When our relationships go through turbulence or come to an end, we can be left with feelings of loss, anger, guilt, anxiety and despair.

Whilst these issues have traditionally been seen as the preserve of the “personal” rather than “professional” sphere, there is increasing understanding that it is very difficult to separate from such emotionally overwhelming matters when we are trying to work.  

Employees who are going through relationship breakdown are more likely to experience symptoms of stress, anxiety, insomnia and clinical depression, in addition to financial worries and the impact of relationship breakdown on children and other family members.  This is burden enough to manage, on top of professional and workplace responsibilities which can be even more challenging in the midst of crisis.  A lack of focus and concentration, low self-esteem and emotional swings make it hard for people to engage in their work, creating a vicious circle that can contribute to overwhelm, exhaustion and mental health issues.

This is where our specialist workplace counselling service can offer your employees a safety net and support structure for their mental wellbeing and provide tools to improve their ability to focus and be effective at work, boosting their self-esteem and confidence.

Whilst many EAPs are turning away employees who are struggling with important issues such as relationship breakdown, our specialist workplace counselling service is well-equipped to support all employees and their wide range of issues and needs.  

Our Workplace Counselling Team are fully qualified counselling psychotherapists – with at least 10 years post-qualification experience in supporting employee mental health and wellbeing.

Our Workplace Counselling Services are available on a regular or ad hoc basis. For further information see https://wellbeing.partners/employee-counselling/ or complete the form below:

Confidentiality is non-negotiable: A response to the new BBC allegations against the UK’s largest EAP

Client confidentiality is at the heart of counselling.  It is the foundation of the counsellor-client relationship and without the trust that it enshrines, mental health support is dangerously undermined and ethically compromised.

Confidentiality helps to make counselling a safe experience, and offers the freedom for individuals to discuss issues, both personal and professional, certain that what they are disclosing is protected by confidentiality.

A new set of revelations from the BBC concerning disturbing breaches of confidentiality at a major EAP, as well as having unqualified individuals offering mental health guidance in professional settings, are practices that we at Wellbeing Partners would never engage in.

Lou Campbell, counselling psychotherapist and director of Wellbeing Partners says:

“We pride ourselves on offering high-quality, professional workplace counselling at Wellbeing Partners. Our counselling and wellbeing sessions are rooted in non-negotiable levels of confidentiality in line with the ethical framework of the British Association of Counselling and Psychotherapy. All our counsellors and mental health professionals are members of the BACP and adhere to its ethical framework, and every one of us has at least 10 years post-qualification experience”

https://wellbeing.partners/employee-counselling/
https://www.bbc.co.uk/news/articles/cxee3glz2pyo
https://www.bbc.co.uk/news/uk-68537252

If you have any questions about our workplace counselling service or our ethics and code of conduct, please complete the form below

Workplace Counselling from Wellbeing Partners: A Comprehensive and Timely Service

Wellbeing Partners’ comprehensive in-house workplace counselling service provides the fastest and most effective solution for supporting the individual mental health needs of your employees, in your workplace or online.

The biggest challenge to supporting employee mental health is the reality that existing structures are not coping, with organisations across the UK finding their EAP services unable to meet demand.  Many private medical insurers having waiting lists of more than 3 months for accessing mental health services and the NHS is completely overwhelmed with millions of adults on waiting lists of 18 months or longer, even for acute mental health issues.

This perfect storm of growing mental health issues and a huge upsurge in burnout across society combined with a lack of provision from the usual mental health support services is leaving employees without the support they need.

Wellbeing Partners’ In-House Counselling services is an efficient, effective and compassionate response to these issues and the mental health requirements of your employees. Here are the main reasons why:

We are not an EAP: Wellbeing Partners In-House Workplace Counselling Service is pay-as-you-use service (not a subscription model) that allows great flexibility for organisations and fast access to mental health support for employees.

Our Service is Comprehensive: Our counsellors offer broad mental health support that goes beyond parameters set by EAPs, where employees can be turned away if their issues are deemed too small or too complex to meet the threshold for workplace mental health support.  Our workplace counselling service covers all areas of mental health and wellbeing, including anxiety, depression, insomnia and disturbed sleep, emotional dysregulation, burnout, bereavement, interpersonal difficulties at work or home and more. We also offer counselling on specialist areas such as menopause-related mental health, neurodivergent-related mental health, senior leadership mental health, all in a safe and confidential environment.

Your Own Team of Mental Health Professionals: Your organisation will be assigned a small and dedicated team of fully qualified and highly experienced counsellors who get to know your staff and are accessible at any time they are needed. Sessions can be offered in-person in your workplace, or online via secure video platform.

New Trend, New Approach: Responding to the mental health crisis requires a dynamic approach.  In house-counselling is the emergent trend in workplace mental health, one that we have been offering for many years with a large and growing list of workplace clients. Our in-house counselling service is refined, effective and offers dedicated one-to-one appointments with staff in-person or online to fit with their busy schedules.

Training and Experience: Wellbeing Partners are experts at providing mental health and wellbeing support in professional settings.  This is because we source and employ experts in their fields.  All our counsellors are BACP registered and with at least 10 years’ post-qualification experience. They also all have extensive experience of providing counselling and wellbeing coaching in professional settings and combine unrivalled training and experience that meets your needs.

Prevention, Performance and Confidence: Our broad approach to challenges in In-House Counselling means that smaller issues can be prevented from developing into crises and more complex issues.  Our counselling services focus on creating the framework and confidence that people need to maintain their mental health once the sessions are concluded, reducing likelihood of later relapses. In-House Workplace Counselling is not a luxury, but an intelligent, supportive and economical response to mental health issues. It offers both short and long-term gains for individuals and organisations.

If you would like to learn more about our workplace counselling services, either complete the form below or click here – Employee Counselling

Growth in specialist employee counselling service highlights shift away from EAP services

This year has seen the rapid growth in uptake of the in-house employee counselling services provided by Wellbeing Partners as companies organisations across the UK look for effective and sustainable approaches to supporting employee mental health.

This growth of workplace counselling reflects not only the acceptance of the need for organisations to support mental health at work, but also the realities that we face as employees and organisations in an uncertain world.

The past few years have been challenging to say the least.  The background uncertainty created by living through a pandemic, global insecurity as well as financial and environmental problems adds to the pressures of our personal and professional lives and the ongoing sense of flux has impacted not only the way we work, but our ability carry out our work effectively.

Here in the UK, the NHS mental health provision is experiencing unprecedented demand, with record requests for mental health services. Additionally, EAPs that were not created to cope with such levels of demand, are struggling and often failing to provide the necessary support for employee mental health issues. The inability of EAPs to cope has a knock-on effect, further burdening an already overstretched mental health service, and leaving employees with nowhere to turn for help.

A new approach is required, one that puts the needs of employee mental health at its core.  At Wellbeing Partners we believe that utilising our Workplace Counselling services is an efficient, effective and compassionate response to these issues and the workplace mental health demands of your team. Here are the main reasons why.

We are not an EAP: Wellbeing Partners are excellently positioned to offer the support that is needed and are set up to cope with demand in a way the EAPs are not. We are a dedicated service that has the skills, experience and personnel to realise what solution best fits the challenges faced by organisations.  Our Employee Counselling is a non-subscription, pay-as-you-use service that allows a greater flexibility for organisations and quicker access to mental health support for employees.

New Trend, New Approach: Responding to the mental health crisis requires a dynamic approach. Employee counselling is the emergent trend in workplace mental health, one that we have been using for many years with our clients. Our workplace counselling service is refined, effective and offers dedicated one-to-one appointments with staff in house or online to fit with their busy schedules.

Training and Experience: Wellbeing Partners are experts at providing workplace mental health and wellbeing support.  This is because we source and employee experts in their fields.  All our counsellors are BACP certified and, crucially, have at least 10 years’ experience in the field. They also all have extensive experience of providing employee counselling in professional settings and combine unrivalled training and experience that meets your needs.

Accessibility of Mental Health Support: Our Workplace Counselling offers a broad service that sees no problem as too big or too small.  EAPs find that because of demands placed on them they have to turn people away. Sometimes this is because their requests are deemed too small to meet the threshold for mental health support, or conversely, they are too big or complicated for the support they can offer. At Wellbeing Partners we welcome all employee mental health problems, offering a forum and safe environment for people to work through their challenges.

Prevention, Performance and Confidence: Our broad approach to challenges through our Workplace Counselling means that smaller issues can be dealt with before they develop into crises.  It means bigger problems get the timely support required to help people overcome them.  It increases people’s ability to engage in the workplace, to perform, whilst also receiving much needed support.  Our counselling also focuses on creating the framework and confidence that people need to maintain their mental health once the sessions are concluded, reducing likelihood of later relapses.

Employee Counselling is not a luxury, but an intelligent, supportive and economical response to mental health issues. It offers both short and long-term gains for individuals and organisations.  You may find it useful to introduce regular employee counselling sessions for employees, each led by a multi-qualified specialist.  Alternatively urgent employee mental health sessions can be booked on a case-by-case basis, providing a cost-effective, high-quality alternative to the more familiar EAP approach.

Learn more about our Employee Counselling services

Getting Started

In-house Employee Counselling Service from Wellbeing Partners

Wellbeing Partners’ in-house employee counselling service provides the fastest and most effective solution for supporting the individual mental health needs of your employees, in your workplace or online.

Companies and organisations across the UK are finding their EAP services unable to cope with demand, many private medical insurers with waiting lists of more than 3 months for accessing mental health services, and an NHS completely overwhelmed with millions of adults on waiting lists of 18 months or longer, even for acute mental health issues.

This perfect storm of growing mental health issues and burnout across society combined with a lack of provision from the usual mental health support services is leaving employees without the support they need.

Wellbeing Partners’ In-House Counselling services is an efficient, effective and compassionate response to these issues and the mental health requirements of your employees. Here are the main reasons why:

We are not an EAP: Wellbeing Partners In-House Employee Counselling Service is pay-as-you-use service (not a subscription model) that allows great flexibility for organisations and fast access to mental health support for employees.

Your Own Team of Mental Health Professionals: Your organisation will be assigned a small and dedicated team of fully qualified and highly experienced counsellors who get to know your staff and are accessible at any time they are needed. Sessions can be offered in-person in your workplace, or online via secure video platform.

New Trend, New Approach: Responding to the mental health crisis requires a dynamic approach.  In house-counselling is the emergent trend in workplace mental health, one that we have been offering for many years with a large and growing list of workplace clients. Our in-house counselling service is refined, effective and offers dedicated one-to-one appointments with staff in-person or online to fit with their busy schedules.

Training and Experience: Wellbeing Partners are experts at providing mental health and wellbeing support in professional settings.  This is because we source and employ experts in their fields.  All our counsellors are BACP registered and with at least 10 years’ post-qualification experience. They also all have extensive experience of providing counselling and wellbeing coaching in professional settings and combine unrivalled training and experience that meets your needs.

Accessibility: Our In-House Counselling offers a broad service that sees no mental health issue as too big or too small.  EAPs are increasingly turning employees away if their issues are deemed too small to meet the threshold for mental health support, or conversely, they are too complex for the support they can offer. At Wellbeing Partners we support all your employees no matter what their issue, offering a forum and safe environment for people to work through their challenges.

Prevention, Performance and Confidence: Our broad approach to challenges in In-House Counselling means that smaller issues can be prevented from developing into crises and more complex issues receive the timely support they deserve.  Our counselling services focus on creating the framework and confidence that people need to maintain their mental health once the sessions are concluded, reducing likelihood of later relapses. In-House Employee Counselling is not a luxury, but an intelligent, supportive and economical response to mental health issues. It offers both short and long-term gains for individuals and organisations.

Learn more about our Employee Counselling services

Getting Started

Mental Health in the Workplace

February 2016 – According to a new report on mental health of employees from Business in the Community, only a third of employees would admit to stress, anxiety or depression as the genuine reason for taking time off work, despite mental health issues being the leading cause of absenteeism and presenteeism in the workplace.

70 million days of work are lost each year across the UK due to workers suffering from stress, depression and other mental health issues. Silence on the issue from employees is both crippling for the individuals and increasingly costly for employers. The Centre for Mental Health calculates that absenteeism alone costs the UK economy £8.4 billion per annum.

Is it time for your company to consider a stress & anxiety management programme to reduce the burden of work-related stress issues in your workplace?

Even in companies where there is no clear indication of workplace stress or anxiety issues, we often come across employees who are suffering in silence from stress-related illness, using unhealthy coping strategies such as alcohol abuse, substance abuse, self harm and eating disorders. These lead to absenteeism and the resulting loss of productivity. With presenteeism also on the rise, employees are coming to work disengaged, tired, unmotivated and too stressed to work.

Wellbeing Partners Ltd provides an affordable range of stress and anxiety management services which offer both preventative and remedial care for your employees. From our very popular 45 minute workshops – Reducing Your Stress & Anxiety Workshop, the Introduction to Mindfulness Workshop – plus weekly 20-minute Mindfulness Sessions in your office, on-site Counselling & Psychotherapy for Individuals, Stress & Anxiety Management Sessions for Individuals, and Individual Mindfulness Tuition for Individuals. We also provide a full programme of Healthy Eating Workshops, Reducing Sugar From Your Diet Workshops, Fitness Instructors, Pilates, Yoga & Massage Services – all in your workplace.

A Confidential Company Stress Audit by an independent and highly qualified provider such as Wellbeing Partners can help you to understand the hidden emotional burden of stress, anxiety and mental health issues on your employees and the commensurate financial and productivity burden on your organisation.

Please email [email protected] or call Nick Winfield on 07773 767248 for more information and prices on our preventative and remedial stress & anxiety management services, mindfulness services, nutrition services and physical wellbeing services.

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