Confidentiality is non-negotiable: A response to the new BBC allegations against the UK’s largest EAP

Client confidentiality is at the heart of counselling.  It is the foundation of the counsellor-client relationship and without the trust that it enshrines, mental health support is dangerously undermined and ethically compromised.

Confidentiality helps to make counselling a safe experience, and offers the freedom for individuals to discuss issues, both personal and professional, certain that what they are disclosing is protected by confidentiality.

A new set of revelations from the BBC concerning disturbing breaches of confidentiality at a major EAP, as well as having unqualified individuals offering mental health guidance in professional settings, are practices that we at Wellbeing Partners would never engage in.

Lou Campbell, counselling psychotherapist and director of Wellbeing Partners says:

“We pride ourselves on offering high-quality, professional workplace counselling at Wellbeing Partners. Our counselling and wellbeing sessions are rooted in non-negotiable levels of confidentiality in line with the ethical framework of the British Association of Counselling and Psychotherapy. All our counsellors and mental health professionals are members of the BACP and adhere to its ethical framework, and every one of us has at least 10 years post-qualification experience”

https://wellbeing.partners/employee-counselling/
https://www.bbc.co.uk/news/articles/cxee3glz2pyo
https://www.bbc.co.uk/news/uk-68537252

If you have any questions about our workplace counselling service or our ethics and code of conduct, please complete the form below

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